Payment reminder email

A reminder before the due date

Send this three to five days before the invoice is due. It's a courtesy, not a chase.

Hi [Client name],

A quick heads-up that invoice [number] for [amount] is due on [due date]. I've attached it again here for easy reference.

Let me know if you need anything from me to process it.

Thanks,
[Your name]

On the due date

Hi [Client name],

Just a note that invoice [number] for [amount] is due today. A short note so it doesn't slip past.

If it's already on the way, thank you. If not, could you let me know when to expect it?

Best,
[Your name]

A week after the due date

Hi [Client name],

Quick note on invoice [number] for [amount], which was due a week ago. These are easy to miss in a busy week.

If payment is already on the way, thank you. If not, a reply with the date you plan to send it would help.

Thanks,
[Your name]

When to send payment reminders

1. 3–5 days before the due date: a friendly heads-up.
2. On the due date: a short note.
3. About a week late: a gentle follow-up.
4. Two weeks late: a firmer note asking for a date. See the overdue invoice template.
5. A month late: a final notice with a deadline.

Send reminders early in the week and in the morning, when people are working through their inbox, not on Friday afternoon.